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Duty Manager | nhow Amsterdam RAI
Are you the new Duty Manager who dares to take decisions, who stands his/her ground and who perfectly fits into the vibrant atmospheres of nhow Amsterdam RAI, 'the culture's hub'?
social hub. design hotel. the place to be.
nhow Amsterdam RAI is a the social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is located in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarter and home base.
For this iconic social hub, we are looking for a catalyst with an inquisitive personality, who is ready to take part in a dynamic design hotel. Every chain of events starts with you, the catalyst. You create the perfect mix of different elements that crafts an amazing outcome for our guests.
What's in it for us?
- You are enthusiastic, you dare to make decisions, and you are approachable.
- You can keep calm in hectic situations and you are able to prioritize what the main and side issues are.
- You feel good in large teams and you get your energy from being in contact with guests and colleagues.
- You have an great command of the Dutch and English language, both in terms of speaking and writing.
- You like varied work, with varying working hours and peak moments where you and your colleagues are ready to shine!
- Having worked in a hotel and having led a team of people before is a must.
What are you going to do?
- You are all over the place. You know the ins and outs of the hotel, you know your colleagues and your guests.
- You are responsible for daily operations when the Management Team is not in the hotel.
- You are the go-to person for every guest. For a fun conversation, but also in regards to problems or complaints. You don't just listen, you care, you act and you turn the experience around for 180 degrees.
- You are always looking for improvements to increase the service level of the hotel. Not in a traditional way, but always in the nhow way!
- You are the main contact person for events and groups in the hotel.
- When it comes "safety" within the hotel, the Duty Manager takes a responsible and important role. You are directing all colleagues and guests in the hotel in case of an emergency. Next to that you will also communicate with external partners.
What's in it for you?
- A year-end bonus for every employee with a maximum of 100% of your monthly gross salary;
- Refer-a-friend bonus of € 500,- gross;
- Welcome @ Work: dine, spend the night, and have breakfast in your own hotel;
- Spend the night in our hotels all over the world for €36,- or €72,- per night and enjoy a 30% discount in our restaurants/bars;
- Discounts up to 25% for your friends & family;
- Discounts in all kinds of (web) shops;
- As an employee of nhow Amsterdam RAI, you can make free use of our hotel gym with a view!
- From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your career, we offer plenty of internal career opportunities in The Netherlands and abroad;
- Salary scale 7 Horeca CLA. Depending on your experience this is usually between €2.732 – €3.465 gross per month (based on a full-time contract).
Are you looking for a new challenge? Apply n(h)ow!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefore we warmly welcome people from all horizons & personal abilities.